Privacy Policy

We collect information that you voluntarily provide to us when you sign up for our launch list, express interest in our products, submit a form, or contact us.

The information we may collect includes:

• Identifiers and Personal Information: First name, last name, email address, phone number, and geographic location, including country or state.
• Commercial Information and Preferences: Information regarding your reptile-care interests and preferences, including the type of reptile you keep and your interest in specific product lines, such as Consul PVC, Augustus Wood, or Arcadia products.
• Internet or Other Electronic Network Activity: Information that may be collected automatically when you use our website, including your IP address, browser type, operating system, referring URLs, pages viewed, interaction details, and other website activity collected through cookies, web beacons, tracking pixels, or similar technologies.

This automated information may include data collected through advertising and analytics tools, such as tracking pixels used to evaluate traffic arriving from platforms such as Instagram or Facebook.

We may use the information we collect for internal business, operational, and commercial purposes, including to:

• Send you product previews, launch announcements, early-access opportunities, promotional communications, and other updates.
• Respond to your questions, requests, or inquiries.
• Provide customer service and support.
• Understand customer and community preferences.
• Tailor our future product inventory, services, and marketing efforts.
• Monitor and analyze website traffic, trends, performance, and usage.
• Improve our website, products, services, marketing, and user experience.
• Maintain the security and integrity of our website and business systems.
• Detect, investigate, or prevent fraudulent, unauthorized, or unlawful activity.
• Comply with applicable legal, regulatory, tax, or governmental obligations.

We do not sell, rent, or trade your personal information to third parties for monetary consideration.

We may disclose or share your information under the following limited circumstances:

• Service Providers: We may share information with trusted third-party vendors and service providers that perform services on our behalf, including website hosting, database management, email marketing, SMS communications, analytics, advertising, customer relationship management, payment processing, and technical support.
  These service providers are permitted to use personal information only as necessary to provide services to us or as otherwise authorized or required by law.
• Legal Compliance: We may disclose your information when required by applicable federal, state, or local law, regulation, legal process, subpoena, court order, or governmental request.
• Protection of Rights: We may disclose information when we believe it is necessary to investigate or prevent fraud, security issues, illegal activity, violations of our policies, or threats to the rights, property, or safety of ARTerrariums, our customers, or others.
• Business Transfers: If Augustus Reptile Terrariums LLC DBA ARTerrariums is involved in a merger, acquisition, financing, reorganization, bankruptcy, sale of assets, or similar business transaction, personal information may be transferred as part of that transaction.

We may use cookies, web beacons, tracking pixels, and similar technologies to:

• Improve website functionality and performance.
• Remember user preferences.
• Analyze website traffic and visitor activity.
• Measure the effectiveness of marketing campaigns.
• Understand traffic arriving from social-media platforms or other referral sources.
• Support advertising, analytics, and promotional activities.

You can manage or disable cookies through your browser settings. However, disabling certain cookies may affect the availability or functionality of parts of the website.

Our website may not currently respond to “Do Not Track” browser signals because there is no uniform industry standard governing how websites should respond to such signals.

Third-party analytics or advertising providers may collect information about your activity on our website in accordance with their own privacy policies.

Depending on your state of residence and applicable law, you may have certain rights regarding your personal information.

These rights may include:

• Right to Know or Access: You may have the right to request information about the categories or specific pieces of personal information we have collected about you and how that information has been used or disclosed.
• Right to Delete: You may have the right to request that we delete personal information collected from or about you, subject to certain legal, operational, and recordkeeping exceptions.
• Right to Correct: You may have the right to request that we correct inaccurate personal information.
• Right to Data Portability: You may have the right to request a copy of certain personal information in a portable and usable format.
• Right to Opt Out of Certain Data Uses: Depending on applicable law, you may have the right to opt out of certain targeted advertising, profiling, selling, or sharing of personal information.
• Right to Opt Out of Marketing Communications: You may unsubscribe from promotional emails by clicking the “unsubscribe” link included in our emails.
  You may opt out of promotional text messages by replying “STOP” to a text message.
• Right to Non-Discrimination: We will not unlawfully discriminate against you for exercising an applicable privacy right.

To exercise an applicable privacy right, please contact us using the information provided in the “Contact Us” section below.

We may need to verify your identity before completing a request. We may also deny or limit a request when permitted or required by applicable law.

Our website, products, and services are not intended for or directed to children under the age of 13.

We do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has submitted personal information to us without appropriate parental or legal guardian consent, we will take reasonable steps to delete that information.

Parents or legal guardians who believe that a child has provided us with personal information may contact us using the information provided below.

We implement reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, misuse, loss, or destruction.

However, no method of transmitting information over the Internet, and no method of electronic storage, is completely secure.

Although we take reasonable precautions to protect your information, we cannot guarantee absolute security or that unauthorized third parties will never be able to defeat our security measures.

We may retain personal information for as long as reasonably necessary to:

• Fulfill the purposes described in this Privacy Policy.
• Maintain our launch list and customer communications.
• Respond to inquiries or provide support.
• Maintain business, legal, accounting, or tax records.
• Resolve disputes.
• Enforce agreements.
• Comply with applicable legal and regulatory obligations.

When personal information is no longer reasonably necessary for these purposes, we may delete, anonymize, or securely dispose of it, subject to applicable law and technical limitations.

Our website may contain links to websites, products, services, or platforms operated by third parties, including manufacturers, suppliers, social-media platforms, or sellers of products such as Arcadia reptile products.

This Privacy Policy applies only to information collected by Augustus Reptile Terrariums LLC DBA ARTerrariums.

We are not responsible for the privacy, security, content, or data-handling practices of third-party websites or services.

We encourage you to review the privacy policies of any third-party website or service before providing personal information.

When you provide your email address, you may receive launch announcements, product previews, early-access offers, promotional messages, and other communications from ARTerrariums.

You may unsubscribe from marketing emails at any time by using the unsubscribe link contained in the message.

When you provide your phone number and consent to receive text messages, you may receive launch updates, promotional messages, product announcements, and customer-service communications.

Message and data rates may apply. Message frequency may vary.

You may opt out of text messages at any time by replying “STOP.” You may reply “HELP” for assistance.

Opting out of promotional communications will not prevent us from sending non-promotional messages that may be necessary to respond to a request, provide customer support, complete a transaction, or comply with legal obligations.

We may update or modify this Privacy Policy from time to time.

Any revisions will be posted on this page with an updated “Last Updated” date.

Changes will become effective when posted unless otherwise stated.

We encourage you to review this Privacy Policy periodically to stay informed about how we collect, use, and protect personal information.

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at: